They messed my truck up..I got my oil changed and it was leaking oil they didn't put a new oil filter on and put it on wrong
My overall experience at Mr Tire was unsatisfactory at best. Customer service was mediocre and the work wasn't done correctly the first time.
Update 9/4/17 - Front right valve started leaking again. Pic included for proof. This time I fixed it myself. I will update again in a few weeks if the leak has completed stopped. If so, Kim from Mr. Tire, I would appreciate if you would reach out to me as I feel as though I should receive a partial credit for the original work performed. I shouldn't have to do any maintenance to brand new tires.
Update 9/18/17 - After fixing the problem myself the tire hasn't leaked any air for over 2 weeks. All I did was tighten the valve stem nut until the leak stopped. Why after 2 visits Mr Tire couldn't fix this issue is beyond me. I called Kim from Mr Tire on 9/7/17. She didn't answer. I left her a message and still have not received a call back. Kim's responses to bad reviews is just for show. It's just a way for Mr Tire to appear responsive even though they don't care about customer satisfaction. Stay away from this place at all costs. It's not worth your time.
I took some soapy water and sprayed around the rim and the valve stem and found bubbles coming out of the valve stem. I figured the technician was rushing and forgot to tighten the valve stem. No big deal, this stuff happens sometimes. Not only did he forget to tighten the front right valve stem, he forgot to tighten all of them! I had to take the truck back in the next day to have the problem fixed.
I assume Mr Tire inflates tires to the max pressure because it causes the tread to wear considerably faster which results in them selling more tires. This is a shady business practice and has turned me away from doing further business with them. Every car has the recommended tire pressure somewhere on the vehicle. In the door jamb, inside the fuel filler cap, inside the glovebox door, etc. Mr Tire doesn't have to put much effort into finding out the correct pressure.
After getting the valve stems fixed, I figured I would check the tire pressure on all of the tires the next day to make sure there were no additional leaks. I found that Mr Tire inflated all of the tires to the maximum air pressure stamped on the sidewall of the tire instead of the manufacturers recommended PSI listed on the door jamb.
I would have thought that since I was a first time customer Mr Tire would have gone a little out of their way to make sure the job was done right the first time.
Got a slow leak? Get the free flat tire repair coupon and get it fixed absolutely free. Go to Mr. Tire and fill out the form. They will email you the coupon. I did while in the waiting room and showed it to the service write on my phone.
Did an alignment on my Yukon, fixed a leaky tire. Nice friendly Staff. Go on Mr.Tires website lots of coupons I saved $20.00 off my alignment. Like the convenient location. Delmar DE.
Absolutely terrible. I went in for an oil change and they said that my oil pressure sensor was on and there was no oil on the dipstick so they refused to touch the car even to do a diagnostic to figure the problem out or to even let me make an appointment to do so. I asked if they could put oil in just so I could get home. They said the car was full of oil and was most likely the oil pump and my engine was getting ready to seize. They were extremely rude and basically tossed my keys back. Come to find out, my car was really low on oil, like by quarts and I could have seized my engine driving home. I could forgive all the bad info if they had been polite or nice but I don't know the last time I had such rude service.
I took my truck here for the first time to have 4 new tires (purchased online, not from Mr Tire) mounted and balanced. The next morning after getting the tires installed, I walked out to the garage and noticed the front right tire was low on air.
Mr Tire Auto Service Centers is a US Car Repair based in Delmar, Delaware. Mr Tire Auto Service Centers is located at 5 Gerald Court, Route 13, Delmar, DE 19940, USA.
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